Our organization, the Hand Therapy Certification Commission (HTCC) has partnered with the Digital Architects for over 16 years. I say partner because I consider TDA to be an integral part of our team. I communicate with Christine our project manager on a daily basis regarding the various projects we are working on together and because of that close personal connection I feel that TDA knows and understands our organizational needs better than most anyone. They listen to our requests and are able to problem-solve with us and put into place systems to achieve our organizational goals. On top of all of this, TDA stays within our budgetary constraints and communications any anticipated problems.
Throughout the years TDA has designed three websites for us, created a smooth running online application process for our exam and has transitioned our organization to a completely virtual environment in which all of our company operations are performed online and in the cloud. They helped us design an innovative module for our examination committee long before any other credentialing organizations had similar programs. Should problems occur with any of these systems they respond to the problems in a timely manner and resolve any issues to our satisfaction.
I cannot say enough good things about our partnership with TDA and it is without hesitation that I recommend Jeanmarie Richardson and her staff to any organization for their IT needs.
Staff members at The Digital Architects are always responsive to our needs, providing consulting and technical support, often within hours. They reflect the highest level of customer service and professionalism. We couldn’t ask for more from a company.
TDA is a great local company that provides outstanding customer service. For organizations that need to outsource their IT support, TDA is a terrific option. We have been working with the TDA team for many years and find them responsive and proactive to avoid interruptions in our business operations.